General Terms

At ZENITHRAZE, we strive to ensure your satisfaction with every purchase. If you need to request a refund, please review our policy below to understand the terms and conditions involved.

Refund Eligibility

Refunds are available for products that are returned within 30 days of purchase. To be eligible, your returned item must be unused, in the same condition you received it, and in its original packaging.

Processing Your Refund

To initiate a refund, please contact our Customer Service team at [email protected] with your order details. Upon approval, we will process the refund to your original method of payment within 5-7 business days.

Exceptions

Please note that certain items, such as clearance products or gift cards, are non-refundable and will be clearly marked as such at the time of purchase.

Contact Us

For any further questions or concerns regarding our refund policy, feel free to reach out at [email protected]. Our team is here to assist you.